Unprofessional and mismanaged
I have been trying to talk to someone responsible who can guide me or at least tell me if they can treat my condition. However, every time a different operator picks up the phone and ask the same questions which i have been answering time and again. They do not bother to respond to e-mails despite repeated reminders. Very unprofessional and mismanaged organisation. Not sure if they are really competent to treat or guide on any kidney related problems.